All Returns must first be approved by Performance Wheel and Tire and must be clearly marked with our Return Merchandise Authorization (RMA) number on the outside of the box. Returned Items that do not have this number on the box will be refused and shipped back to sender.
Returned Items must be in Original Packaging in Brand New Condition.
Any products that have been used or mounted will NOT be accepted for returns.
Return shipping is the responsibility of the sender, and credit will not be given until all returned items are received. Accepted returns will be credited the full purchase price less shipping and handling fees from the original transaction, some returns may be subject to a 20% restocking fee.
Returned Items will only be accepted for the following.
Fitment Issues: If for any reason your purchase does not fit or work on your vehicle we will accept returns if you provided vehicle information with your order. This is the only way that our experts can insure proper fitment for your vehicle. All other fitment issues are the responsibility of the purchaser. We will replace the item in question with an additional shipping and handling fee including the cost of shipping the original item back to us.
Wrong Item Received: If for any reason you have received an Item different from what you ordered Performance Wheel and Tire will ship you the correct item at no additional cost to you, and will make all arrangements to ship the incorrect items back to us.
Damaged Items: If you receive an Item that is damaged Performance Wheel and Tire will replace the item at no additional cost to you, and will make all arrangements to ship the damaged items back to us.
Customer Satisfaction: At Performance Wheel and Tire we are dedicated to your satisfaction. If you have any issues concerning your purchase we'd ask that you please call or email us to resolve the issue. If we can't resolve an issue with your purchase by replacement with a different item or application we will refund your purchase price less a 20% restocking fee and any shipping and handling charges.
Performance Wheel & Tire Shipping Information
All our orders are shipped as soon as possible to make sure your purchase reaches you as quickly as possible. The standard shipping method is UPS Ground which is usually delivered within the U.S. in one to seven days after we ship. UPS delivers on weekdays only. Saturday service is available in some areas for an additional charge, but only when combined with Next Day Air Service for orders shipping on a Friday.
If any item in your order is delayed or back-ordered, we will ship the items as soon as they become available.
At this time we are unable to ship to APO/FPO or P.O. Box addresses.
Performance Wheel & Tire Privacy Statement
This is the web site of Peformance Wheel & Tire, Inc. .
We can be reached via telephone at (866) 375-5790
For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).
We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, no information on consumers who browse our Web page and .
The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used by us to contact consumers for marketing purposes
With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site , ensure that visitors are not repeatedly sent the same banner ads, customize Web page content based on visitors' browser type or other information that the visitor sends
If you do not want to receive e-mail from us in the future, please let us know by calling the above telephone number.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
